MTN & Vodacom to refund customers

After days of frustrations, BlackBerry users will be reimbursed for the internet time lost during the network break down. Cellphone operators under their own discretion will give customers free airtime. BlackBerry maker Research In Motion (RIM) blamed a core switch failure inside its network for the black out. The three day long failure affected four continents including Africa and Asia.

MTN's Mike Fairon said their customers will receive R10 each.

While Vodacom’s Richard Borman said their clients will also be reimbursed. “We’re going to give people 20 minutes of calls Vodacom to Vodacom next week and 20 SMSes,” Borman added.

Source: Eye Withness News