Cellphone service providers Vodacom and MTN were having serious network problems on Thursday, the companies said. "We are currently experiencing network issues in some areas. Our engineering team is working hard to resolve the problem. We apologise to all affected customers," said Vodacom spokesperson Ashleigh Dubbelman.
The contact number provided was a Vodacom number, with no landline number supplied, so further details were not immediately available. However, the company used Twitter to apologise, reply to questions and post short updates, repeating several times that it was not related to the Rica deadline to register sim cards. "We're aware that certain customers are experiencing an inability to call or SMS. Sincere apologies, we're working on a fix :-/," one of the posts read.
In another post they wrote: "...there is a network wide issue on Voice and SMS that some customers are experiencing, we are attending to this." Technicians were working on the problem.
MTN echoed this, also offering apologies.
Source: Mail & Guardian -- Sapa
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